7

Paperback: $19.95 $16.96


6

eBook (pdf): $14.95 $11.95
(download and share with a friend)


5

Kindle: $9.99


4

ePub for iPad: $9.99



 

#QUALITYtweet Book01: 140 Bite-Sized Ideas to
Deliver Quality in Every Project

ISBN:
Paperback: 978-1-60773-064-4 (1-60773-064-2)
eBook: 978-1-60773-065-1 (1-60773-065-0)

Shipping Now!


e

Book Table of Contents

Section 1: People & Quality
Section 2: Process & Quality
Section 3: Management, Leadership & Quality

 

e

About the Book

‘#QUALITYtweet Book01’ is a handy collection of 140 bite sized ideas on practical aspects of Quality Management with a focus on people, processes, and leadership. It offers interesting perspectives to build and enhance quality of products and services through effective people management, process improvement, and organization culture building.


e
 


Don’t delay.
Order today!
Shipping Now!
Money Back Guarantee
 

e

money back guarantee

We have a 100% satisfaction guarantee. If you’re not satisfied with the book you receive, please let us know and we’ll refund your money.

u

Press Kit / Affiliates

For book art, author pictures, or affiliate links, visit the Media Resource page.

3

#QUALITYtweet Book01

140 Bite-Sized Ideas to Deliver Quality in Every Project.

by Tanmay Vora

Most companies acknowledge the need for a good quality system in their organization. However, most of today’s quality initiatives are based on heavy-weight processes, models and metrics. At a time when the attention span of people is shrinking, how do you crystallize key ideas to simplify the process improvement journey?

#QUALITYtweet Book01‘ is a handy collection of 140 bite sized ideas on practical aspects of Quality Management with a focus on people, processes, and leadership. It offers interesting perspectives to build and enhance quality of products and services through effective people management, process improvement, and organization culture building.

This is a book you can read in 15 minutes, over and over again to gather alternative perspectives on different aspects of Quality. A very useful collection for business owners, top leaders, improvement experts, project managers, process managers and project teams to build a customer-oriented quality culture, to drive excellence, and provide superior customer value.

#QUALITYtweet Book01‘ is part of the THiNKaha series whose 100-page books contain 140 well-thought-out quotes (tweets/ahas).

e


Read about the AHAthat

e

Book Endorsements

“‘#QUALITYtweet Book01’ is provocative. It serves delicious, bite-sized morsels about human aspects of quality that will feed every manager’s success.”
Lisa Hanaberg @LisaHaneberg Business Author, Blogger, and Consultant

“‘#QUALITYtweet Book01’ focuses on quality in bite-sized nuggets of goodness a tweet at a time. These insights will leave you wanting more.”
Skip Angel @skipangel Agile Coach and Consultant

“Quality matters a LOT . . . for business, customers, and employees. Read ‘#QUALITYtweet Book01’ to jump-start your own quality movement!”
Phil Gerbyshak @philgerb Social Media Maximizer and Editor for Slacker Manager

“Not just wisdom regarding quality, but 140 opportunities for discussion, debate, and growth. May it be used in many staff meetings!”
Michael Wade @execupundit Consultant, Trainer, Author, and Blogger at Execupundit.com

e

SAMPLE TWEETs

#4 Mediocre people will rarely produce great quality, even with world-class processes.

#39 How NOT to deliver total quality: focus on quality of product without focusing on quality of relationship and communication.

#73 In a seemingly “messy” conflict lies an opportunity to improve something.

#101 Middle management is the glue that joins long-term organizational goals with short-term improvement actions.

# #130 Your workers watch you more than they listen to you. Action sets precedence.

e

About the Author

 

Tanmay Vora
Tanmay Vora

 

Tanmay Vora is a Software Quality Management professional based in India, heading the Quality Assurance and Testing business at Gateway TechnoLabs, an offshore software services company based in India. He specializes in quality management and process improvement initiatives and has built independent testing teams from scratch. He blogs extensively at “QAspire – Blog” and tweets as@tnvora.